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How Might We?

Reframe problems as open questions to turn challenges into opportunities for design.

What it is

A tool to check against your original problem and reframe it based on your insights.

When to use it

By reframing the problem as a question, it turns challenges into opportunities for design. By referencing key insights, solutions will target the right problems to address human needs.

How to run it

Review your research findings and identify key insights. Begin your How Might We statement using the format: 
How might we [ACTION e.g. help / create / eliminate]
For [WHO e.g. the target user]
So that [OUTCOME e.g. What is the benefit?]

Use absolute statements for big ideas and incremental statements for quick wins. A good HMW does not suggest a particular solution.

Good to know

How many is too many?

Depending on how many key research insights you have identified, you might have multiple “How Might We” statements. If you’re unsure which ones to follow, here are some options to consider:

Do a quick vote with your team, which one stands out the most?

Review with your project sponsor - which statements resonate with them?

Measure your “How Might We” statements against your original problem statement and outcomes.